After showing initial interest in your service, a discovery call is the first conversation with a prospect. After that, it’s your opportunity to get to know the customer to see if they could be a good fit for your business.
Here are five steps of a regular discovery call:
- Plan your discovery call
- Make a question and checklist
- Ask questions that highlight familiar places your solution adds value
- Open up a discussion about the result a solution could deliver
- Schedule your next step before you end the call